Introduction
Use this guide to replace a faulty fan in a HP Chromebook 14-SMB.
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Lay the laptop down with the lower case facing up.
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Remove eleven screws using a Phillips screwdriver.
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Remove the two rubber stoppers, then remove the two Phillips screws.
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Flip the laptop over and open the lid.
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Insert an opening pick into the seam between the keyboard and chassis.
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Slide the opening pick a few centimeters along the seam to begin to release the clips.
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Once there's enough space in the seam, insert an opening tool into the seam.
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Pry around the entire perimeter of the keyboard until it fully releases.
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Lift the keyboard perpendicular to the laptop.
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Flip up each of the the two black ZIF locking flaps that secure the keyboard and trackpad ribbon cables to their motherboard sockets.
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Disconnect the keyboard and trackpad ribbon cables.
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Remove the keyboard.
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Use your fingernail or the flat end of a spudger to gently disconnect the battery connector from its motherboard connector.
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Remove three Phillips screws that secure the fan.
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Dislodge the cables around the fan from their retaining hooks.
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Use your fingernail or the flat end of a spudger to disconnect the fan connector from its motherboard socket.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
