Introduction
Use this guide to replace a broken or cracked shell (aka enclosure) on your Xbox Series X.
Before you begin, completely power down and unplug all cables from your console. Remember to follow general electrostatic discharge (ESD) safety procedures while repairing your console.
Tools
Parts
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Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.
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Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw.
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Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base.
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Pry up the back panel to release it from the locking clips.
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Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base.
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Pry up the back panel to release it from the locking clips.
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Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges.
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Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap.
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Remove the back panel.
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Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:
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One 10.5 mm pancake screw
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Two 8.8 mm screws
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Use your fingers or a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis.
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Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive's vibration isolator to the shell: one on the base and one on the top of the isolator.
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Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive.
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Use your fingers to pull up and disconnect the data cable from the optical drive.
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Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it.
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Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable.
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Use a pair of tweezers to pull up on the black plastic pull tab to disconnect the USB port cable.
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Use the pointed end of a spudger to depress the metal tab on the side of the power button cable's board connector.
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With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis.
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Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.
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Grip the center chassis and pull it towards the green fan grille at the top of the shell, uncoupling the guide pegs from the shell.
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Lift out the center chassis assembly to remove it from the shell.
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Use a T8 Torx driver to remove the two 8.9 mm‑long screws securing the USB board enclosure:
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One screw inside the shell
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One screw on the bottom of the shell (where the base was)
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Use your fingers to slide the USB board enclosure out from under the metal clip securing it to the shell.
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Remove the enclosure.
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Make sure the Pair button is properly oriented and fully inserted in its slot.
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Firmly slide the enclosure into position until it snaps into place under the metal clip.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox Series X Answers community for help.