Introduction

Use this guide to replace the motherboard in an Xbox Series X.

You can also use this guide to reapply thermal paste in your Xbox.

Before you begin, completely power down and unplug all cables from your console. Remember to follow general electrostatic discharge (ESD) safety procedures while repairing the console.

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    • Before you begin, completely power down and unplug all cables from your console.

    • Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.

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    • For cleaner removal, use an iOpener or hair dryer to heat the sticker.

    • Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw.

    • You only need to peel this sticker to where you can access the hidden screw. You don't need to pull it completely off.

    • Technically, these are tamper-evident stickers, but don't worry—Microsoft can't legally void your warranty, as long as you don't damage anything. Have fun!

    Recommend using a hair dryer to soften the label adhesive.

    Crash -

    Microsoft can void your warranty. They can use whatever excuse if it is sent in because you opened it and you cannot prove you didn’t damage it.

    DirtyD -

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    • Use a T8 Torx driver to remove the two 7.4 mm‑long screws securing the back panel.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your console.

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    • Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base.

    • Pry up the back panel to release it from the locking clips.

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    • Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base.

    • Pry up the back panel to release it from the locking clips.

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    • Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges.

    • During reassembly, press along the edges of the back panel to snap it into place.

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    • The back panel slots into a gap at the top of the shell.

    • Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap.

    • Remove the back panel.

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    • Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:

    • One 10.5 mm pancake screw

    • Two 8.8 mm screws

    are there any 10.5mm wide head screw for the xbox fan for sale because i need a replacement because i accidentally broke mine

    GhostMindX9 -

    If the 10.5 mm screw isn’t budging, use some pliers to loosen it

    Joseph Grant -

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    • Use your fingers or a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis.

    • Always pull cables by their connectors and not the wires themselves.

    • During reassembly, route the fan cable underneath its small cable guide on the fan housing so it doesn't interfere with the back panel.

    But don’t pull the connectors with tweezers because you will inevitably still damage the cable as you have no grip on the connector and the tweezers will slip.

    Leif DeWolf -

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    • Slide the fan out of its slot to remove it.

    • During reinstallation, note that the fan can only be installed one way—make sure Master Chief is facing you.

    • If you're replacing the fan, a new fan might not include the plastic installation bracket, which is attached to the fan with four T10 Torx screws. This isn't pictured in this guide.

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    • Use the flat end of a spudger to lift up on the locking tab holding the base to the shell.

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    • Grip the base and rotate it counterclockwise to unlock it from the shell.

    • You may need to hold the locking tab open while you get the base started.

    • Remove the base.

    • During reassembly, drop the base tabs into their holes on the shell and twist clockwise until the base snaps into the interior locking tab.

    • When locked in place, the "Hello from Seattle" line will be parallel with the device's sides.

    had trouble getting the base off, what worked for me is setting the console on the table sitting on the base and turning the whole console while pushing down.

    techy Waterville -

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    • Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive's vibration isolator to the shell: one on the base and one on the top of the isolator.

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    • Lift up the optical drive's vibration isolator to remove it.

    • The vibration isolator grips the sides of the optical drive with silicone pads, so you may need to "walk" the isolator off of the drive to slip it off each side.

    • During reassembly, ensure the vibration isolator is pushed down and around both edges of the optical drive, so it sits flush with the rest of the center chassis.

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    • Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive.

    • Always pull cables by their connectors and not the wires themselves.

    • Use your fingers to pull up and disconnect the data cable from the optical drive.

    Once again, DO NOT use tweezers to pull these connectors out. That’s a great way to slip and damage something.

    Leif DeWolf -

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    • Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it.

    • During reassembly, align the pegs on the bottom edge of the optical drive with the guide holes on the bottom of the shell.

    • If the drive is misaligned, the top vibration isolator will not be able to be installed correctly, and the disc reader will be misaligned with the front of the console.

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    • The ribbon cables and their connectors are extremely fragile, so always open locking tabs gently and pull cables slowly.

    • Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable.

    • During reassembly, gently snap the metal locking tab back into place once the cable has been inserted.

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    • Use a pair of tweezers to pull up on the black plastic pull tab to disconnect the USB port cable.

    • Pull only on the pull tab, not the cable itself.

    • If the USB port cable feels adhered to the metal chassis, use an apply an iOpener or hair dryer to heat the cable. Depending on your model of Xbox, you may also need to slide an opening pick under the cable to separate the adhesive.

    Connector i-pex Evaflex 5-HD 24 pin

    20952-024e-02

    http://www.i-pex.com/sites/default/files...

    drops206 -

    The silver ribbon cable is glued down to the center chassis, so only pulling on the black plastic pull tab will result in it pulling free from the cable as that tab is only glued to the cable.

    Better to heat the silver ribbon cable's adhesive with a hair dryer, separate the cable from the center chassis, and then pull the cable from the connector using the black plastic pull tab.

    Crash -

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    • Use the pointed end of a spudger to depress the metal tab on the side of the power button cable's board connector.

    • With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis.

    • Pull only on the pull tab, not the cable itself.

    • Don't pull on the cable without depressing the metal tab, otherwise you risk damaging either the cable or the connector.

    • During reassembly, the cable should lightly "snap" into place when inserted.

    I broke this connector during disassembly. Is there a part number I can use to get a replacement on Mouser or Digikey?

    Peter LeCraw -

    I broke this connector during disassembly too. Where can I get this connector?

    Oscar Cedeño -

    the manufacturer of connectors in series x is I-PEX.  exact part number (as far as I'm not mistaken) 20535-010E-02 EVAFLEX 5-VS.  0.5mm pin spacing (10pin connector). a possible rescue may be to desolder the connector from the switch board and solder it permanently there.

    http://www.i-pex.com/sites/default/files...

    drops206 -

    How do I purchase this from their website?

    munirbisharat12 -

    I have these connectors. Baycroc@fedtel.net

    Evenson Electronics -

    Would we be able to order them from you directly

    bailey jackson -

    Yes would we be able to order these connectors directly from you?

    Blake Roan -

    XSX NEXUS FPC Socket

    kasynlife -

    There is no black pull tab on mine😬. How am I supposed to pull it safely?

    Karman Wilmot -

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    • Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.

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    • Gently peel the taped USB port ribbon cable off of the heatsink.

    • Depending on your model of Xbox, the adhesive may be on the underside of the cable. If so, use an iOpener or hair dryer to heat the cable.

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    • The center chassis is aligned to the shell with guide pegs. These pegs will need to slide out of their slots to allow the chassis to be lifted out.

    • Grip the center chassis and pull it towards the green fan grille at the top of the shell, uncoupling the guide pegs from the shell.

    • Lift out the center chassis assembly to remove it from the shell.

    • During reassembly, make sure neither of the ribbon cables get pinched as you lower the center chassis into the shell.

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    • Unlatch the chassis strap from the right side of the power supply.

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    • Pull the chassis strap over and off of the power supply.

    • Once the strap is off of the power supply, set the loose section to the side.

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    • Use a T8 Torx driver to remove the three screws securing the power cable port to the chassis:

    • Two 13.1 mm screws

    • One 35 mm screw

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    • Lift the power connector out of its recess in the chassis.

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    • Unlatch and open the lid on the power cable's plastic guide.

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    • Lift the power cable out from underneath the extra section of the cable guide.

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    • Use a T8 Torx driver to remove the 8.8 mm screw securing the power supply corner cover.

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    • Your Xbox may not have this cover depending on the model.

    • Use your fingers or a pair of tweezers to lift and remove the power supply corner cover.

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    • Use a T8 Torx driver to remove the three 9.6 mm screws securing the accessory antenna board to the center chassis.

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    • Grip the antenna board and pull it directly away from the center chassis to disconnect it.

    • During reassembly, align the board's connector with the port on the center chassis and press to reconnect.

    Is this is WIFI Antenna Board that required to replaced if there is a issue with WIFI non-detection ?

    Raviraj Iddya -

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    • Use a T8 Torx driver to remove the nine screws securing the board shield:

    • Six 8.8 mm black screws

    • Two 35 mm silver screws

    • One 13.1 mm silver screw

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    • Lift up the board shield to remove it from the center chassis.

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    • Disconnect the chassis strap from the locking tabs on either side of the power supply.

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    • Remove the chassis strap.

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    • Grip and compress the locking tab on the 10-pin power connector.

    • While compressing the locking tab, lift the connector straight up to disconnect it from the board.

    • Always pull cables by their connectors and not the wires themselves.

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    • Grip the base of the interconnect cable connector with your fingers.

    • Depress each side of the connector to unlock the cable locking tabs.

    • With the locking tabs depressed, grip the edges of the interconnect cable and pull it straight out of the connector to disconnect it.

    • With the locking tabs depressed correctly, the interconnect cable will slide out with very little force.

    • During reassembly, the interconnect cable should "snap" into place when fully inserted.

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    • Use a T8 Torx driver to remove the three 35 mm‑long silver screws from the power supply—leave the fourth black screw in place.

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    • Grip the edges of the center chassis (not the power supply) and lift it off of the motherboard and heatsink assembly, routing the interconnect cable through its cutout.

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    • The SSD shield has thermal pads on either side, so ensure these are kept as intact as possible during this procedure.

    • Use the flat end of a spudger to pry up the edges of the metal SSD shield.

    • Remove the SSD shield.

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    • Use a T8 Torx driver to remove the 5.2 mm screw securing the SSD.

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    • With the SSD screw removed, the SSD will pop up at a shallow angle.

    • Grip the end of the SSD and pull it away from its M.2 board connector to remove it.

    • During reassembly, insert the SSD at a shallow angle into its board connector, and secure it back into its horizontal position with the SSD screw.

    If your internally hdd is faulty how can you clone it yo replace

    Murat Bas -

    I use SABRENT Tool-Free USB Type-C Dual Docking Station for PCIe NVMe M.2 SSDs with Offline Cloning Function (EC-SSD2).

    Justin Ott -

    my ssd is unfortunately broken and cloning from another series x nvme didn't work, the power led lights up briefly and goes off again and that's it

    Mario FrodosLabambus -

    It is firmware locked by microsoft, you must go to them to change the ssd

    John Netfixl -

    Imagine going through all this, just to find out the console doesn't even support a full-sized NVMe drive.

    beileijunk -

    48 steps to replace the SSD? Smh

    David Amodt -

    At least the primary storage is replaceable at all, unlike the PS5.

    Tyler -

    Make it daunting enough and people would rather go to the manufacturer to do it.. we need better placement for this. Not only for easier replacement but better cooling

    Mykel Gibson -

    If you want a larger drive with better cooling that should be on the external storage card, not the internal drive.

    Tyler -

    Absolutely terrible from microsoft. Much like their surface pro devices.

    Make a simple task as hard as possible so that people will just buy a new device instead of a simple and cheap fix.

    Boo microsoft

    Joshua Dunsire -

    The storage replacement process is better on the Xbox Series consoles than the PS5 in every way. To replace the Xbox external drive you just slide it out, don't need a screw driver or even turn off the console. The PS5 requires tools. The internal drive on Xbox can be replaced as shown above. The PS5 internal drive is soldered to the motherboard. So boo Sony.

    Tyler -

    There is a partition key that has to be copied over form the original ssd if not damaged. Will have to have a nvme reader and use disk management software. Then after will need to put into safe mode and load the osu1 update for xbox then be set. Though if can't get the partition key it bricks it to where turns on then off. If only there was a master key to initialize the console then run the osu1 for the software.

    Michael Russell -

    What's the ssd model? Maybe hook up to a pc?

    Dark Knight_TJ -

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    • If your interconnect cable has a locking tab in the middle, skip to the next step.

    • Grip the base of the interconnect cable connector with your fingers.

    • Depress each side of the connector to unlock the cable locking tabs.

    • With the locking tabs depressed, grip the edges of the interconnect cable and pull it straight out of the connector to disconnect it.

    • With the locking tabs depressed correctly, the interconnect cable will slide out with very little force.

    • Remove the interconnect cable.

    • During reassembly, the interconnect cable should "snap" into place when fully inserted.

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    • Pinch the locking tab on the interconnect cable on the motherboard and use the flat end of a spudger to disengage the clip.

    • Use your fingers to pull the connector straight up and out of its socket.

    • During reassembly, insert the #1—SOC side of interconnect cable connector into its socket so the locking tab is facing outward. Then, press down on the edges of the connector until it snaps into place.

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    • Be very careful not to damage any of the components around the metal shield.

    • Use the flat end of a spudger to pry up the edges of the large metal shield in the center of the motherboard.

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    • Remove the metal shield.

    • During reassembly, set the shield into place and push down firmly around the perimeter to secure the shield.

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    • Only loosen and tighten the APU tension bracket screws a few turns at a time in an "X" pattern. For example: top left → bottom right → top right → bottom left.

    • Use a T8 Torx driver to remove the four 12.3 mm‑long APU tension bracket screws.

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    • Don't move the APU bracket side to side, or you may damage the delicate surface‑mounted components underneath it. Only lift straight up.

    • Use your fingers to lift the APU bracket straight up and remove it.

    • During reassembly, set the bracket into place so the black pieces of plastic are facing the long edges of the motherboard—the piece of plastic with a circular hole (not oblong) should be closer to the interconnect cable socket. Use this photo as a reference.

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    • Depending on the condition of the thermal paste and putty, the board may be bonded to the heatsink assembly. If you can't easily remove the board, use a spudger to gently lift the edges of the board to separate it.

    • Lift the motherboard straight up and off of the heatsink to remove it.

    • During reassembly, carefully place the board onto the heatsink with the APU facing down. Remember, there's exposed thermal paste on the bottom of the board, so use the alignment pegs to orient it correctly. If you have to reposition the board, it may smear the thermal paste.

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    • Follow this guide to clean the heatsink and apply new thermal paste to the APU.

    • If you're reusing the motherboard, make sure to clean the APU as well. To prevent damaging the small resistors, use cotton swabs.

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    • Check the condition of the thermal putty—it'll be on the heatsink and/or the motherboard.

    • If any pieces are damaged or dried out, remove and replace them:

    • Note the location, shape, and size of the originals pieces of thermal putty. When replacing them, the pieces of putty need to be the same.

    • Use a spudger to gently scrape up larger pieces of putty, being very careful not to damage anything on the board.

    • Use isopropyl alcohol and coffee filters or cotton swabs to clean up all the thermal putty residue.

    • Apply new pieces of putty (not thermal paste) that are the same size and shape as the originals.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox Series X Answers community for help.

Spencer Day

Member since: 14/09/22

88264 Reputation

3 comments

There are five completely unnecessary steps in this guide all centered around removing the PSU and the part under it that don't need to be done in order to remove the motherboard/heatsink. You can cut out steps 38, 39, 41, 42 and 43 on step 40 you only need to remove the three 35mm screws to complete the step. As long as you complete the rest of the guide the top comes away without issue.

Alex Weaver -

Thanks....... I just had one apart and skipped those steps with no problems.

Alan Sears -

If you replace the motherboard will the disk drive still work?

tomjeffrey20 -