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Turn the phone off.
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Press and hold the power button. When the phone vibrates, release it and press and hold the volume down button until you see the exclamation mark on the screen.
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Another way to do this - press and hold the volume down button and connect the charger.
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Whit the exclamation mark on the screen press this sequence of keys:
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-> Volume Up
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-> Volume Down
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-> Power button
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-> Volume Down
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To reassemble your device, follow these instructions in reverse order.
32 comments
Hey, I have done it on the computer, reload the windows but still I get the exclamanition, also the battery is death right now and I don't know how its gonna charge?
Phone get rain water, I want to mention it.It opens dont problenm but that sign (!) gonna drive me mad!!
Will this delete contact numbers
suryansh -
Yes if you have the numbers stored somewhere not on the phone then you just have to re add them
Mine won't go to ! It keeps rebooting to Nokia
Trillix Wolfie -
My phone ignores the sequence. It was set up as a child phone, and there’s no “reset phone” button in the about menu. It in fact doesn’t even have the about menu. And trying to reset it using buttons, I get exclamation mark, and once I push the Volume Up button, it starts to boot normally and ignores the rest.
Sergey Kofanov -
THanks its a useful ways it works on my phone…nice one
Abasi Kadewele -
thank you it worked on my phone!!! I’m very glad! Thank you again!
szabo_istvan78 -
When I turn on my Lumia 635, it displays "Nokia" and goes off then comes on again and only display Nokia. After resetting it, it continues the same
Frank Inyiama -
my lumia phone was switch off showing Nokia sign in every 10 seconds. after hard reset , it is showing charging sign. what to do next .
flora -
Not working-B
Brandy Nickson -
Thank you, it worked on my phone. I’m very happy now
Arham Jahangir -
Works perfectly,
thanks.
And just a note for everyone, TAKE YOUR SD CARD OUT FIRST!!!!! IT WILL WIPE THE DATA!!!!
Austin Wilson -
Worked perfectly thank you for this info!!
jessiecrego83 -
non riesco a resettare il mio lumia, sarà perchè il sistema operativo è stato aggiornato con il 10?
qualcuno può suggerirmi qualcosa?
rosario marchica -