Introduction
Use this guide to remove the temperature sensor or thermistor in your LG front load washing machine.
The temperature sensor tells the washer what the water temperature is at. If your washer throws a "TE error", replacing this sensor may fix the issue. The temperature sensor is mounted near the bottom of the drum.
This guide will work for most LG front load washing machines. This guide is written with a model WM3050CW washer. If you have a different model, you may encounter some minor disassembly differences, but the overall repair process will be the same.
The metal ring holding the rubber boot can be difficult to reinstall. You can buy this tool to make the reinstallation easier, or ask additional people to help.
Tools
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Turn off the main water supply
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Unplug your washer
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Disconnect all water connections at the rear of your washer
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Tilt the top panel upward to completely disconnect it from the chassis.
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Remove the top panel.
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Press down on the "Push" button to disengage the clips securing the detergent drawer.
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Pull the drawer out of its slot on the chassis and remove it.
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Use needle nose pliers to grip the spring end of the metal ring at the bottom of the rubber boot.
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Pull the ring away from the chassis to separate it from the boot.
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Use your hand to completely pull the ring off the boot.
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Insert one end of the ring into its groove along the boot's perimeter.
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Use pliers to slowly stretch the ring around the boot's perimeter until it's completely nested in its groove.
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Slide your fingers around the lip of the boot until it's completely separated from the panel.
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Place a bowl next to the machine.
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Pull the drain filter hose out of its slot in the chassis enough to lay over the bowl.
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Remove the plug at the end of the drain filter hose to release excess water into the bowl.
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Lift the front panel upward to separate it from its clips on the bottom of the chassis.
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Pull the front panel away from the chassis to completely separate the front panel.
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Use angle cutters, or scissors, to cut any cable ties securing the temperature sensor to the chassis.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
7 comments
Awesome thank you
kell kg -
Thank you. the WM2240CW model lower panel screw is a tough fit for a screw driver. I had to tilt the front panel to access the lower panel screw.
Or you could just flip unit on it's side and access it underneath in about 15 minutes....
While this is a speedy way to gain access, it is not what LG recommends. (Not that every manufacturer's recommendation is the only way to go, but in this case...) Front-load units have shipping bolts that are supposed to be installed so they can be shipped or moved to a new location. They hold the tub in place so the suspension can't shift in ways it isn't designed to accommodate (on its side is one of those directions). Several potential issues can arise if they aren't in place. Suspension springs can come loose if the spring retainer isn't fully in place. You might also have a hose pull loose from the tub. The suspension dampers aren't meant to bear the load of the tub and drum laterally. The front tub boot may be pulled loose. So, if you choose this access route, strongly consider installing the shipping bolts, tipping the unit to the rear, and securely supporting it from underneath in that position. Since the temperature sensor is on the bottom of the tub, it can be reached this way.