Introduction

Welcome to our guide for replacing the motherboard in your JBL Charge 5 Speaker. This guide is for the TT version, but it's applicable with slight variations for other models. Before you begin the repair, take a look at the JBL Charge 5 Troubleshooting page for assistance. If you've ruled out software, battery, audio, or connectivity issues, follow this guide to replace the motherboard of your JBL Charge 5 Speaker.

Note: This repair requires advanced technical skills.

If uncertain, seek professional help or contact JBL's customer support.

Guide Highlights:

  • Detailed step-by-step instructions with illustrations.
  • Read the guide entirely before starting.
  • Ensure advanced technical skills for this repair.

Check Warranty:

  • If under warranty, contact the manufacturer or an authorized service center for assistance.

Model-Specific Considerations:

  • Refer to the official service manual or contact JBL for model-specific information.

Post-Repair:

  • Conduct a functionality test.
  • Verify connectivity, power, and audio performance.

Caution:

  • Motherboard replacement may vary by model; follow steps with caution.
  • If uncomfortable at any point, seek professional assistance.

Before you begin, be sure the device is powered off and disconnected from the charger.

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    • Before starting repairs, turn off your device and unplug any cables.

    • Depending on the model, some fabric covers are secured only by plastic clips, while others use both plastic clips and screws.

    • Begin prying only on the edge shown in the photos. Otherwise, you run the risk of damaging the fabric cover's clips if your model's cover is also secured with screws.

    • Insert the flat end of a metal spudger into the seam between the two halves of the fabric cover.

    • Push the spudger underneath the edge of the fabric cover without the textured rubber and pry upwards to release its plastic clips.

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    • Repeat the previous step, using your spudger to work your way along the entire seam to release the remaining plastic clips.

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    • Use a Phillips screwdriver to remove the two 10.6 mm-long screws securing the fabric cover.

    • Don't try to fully remove the fabric cover just yet, as it‘s still held in place by more plastic clips.

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    • Use your metal spudger to pry up the other edge of the fabric cover—the side with the textured rubber—to release the remaining plastic clips.

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    • Use one hand to spread the edges of the fabric cover apart and your other hand to pull the speaker assembly away from the cover.

    • Remove the fabric cover.

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    • Use a Phillips screwdriver to remove the eight 10.6 mm-long screws securing the battery cover.

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    • Remove the battery cover.

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    • Depending on your model, the battery cable can vary in length. If your battery cable is short, be extra careful not to strain it during the following steps to avoid damaging the connector.

    • Lift the battery up and shift it out of the way to gain access to the battery connector. Don't try to completely remove it just yet—it's still connected to the device.

    • During reassembly, this is a good point to power on your device and test your repair before reinstalling the fabric cover.

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    • The battery is connected to the motherboard with a power cable connector that has a small tab on the side that locks it in place.

    • To release a connector like this you need to squeeze the tab against the connector, and pull the connector straight up from its socket to disconnect the battery.

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    • Insert a plastic spudger into the battery connector cutout.

    • Use your spudger to squeeze the tab against the connector to release it.

    • Use your free hand to grab the battery cables just above the connector and pull the connector straight up from its socket wiggling it left and right to loosen the clips securing it.

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    • Remove the battery.

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    • Using a Phillips #1 screwdriver, remove the four 16.5 mm screws on the corners around the oval speaker.

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    • Gently use your hands to undo the flaps located at the top of the speaker.

    • Grip the speaker on the top and bottom left of the square platform.

    • Gently remove the speaker from the casing.

    • Be careful of the wires attached to the back of the speaker when removing.

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    • Holding the speaker firmly in place, gently remove the red wire from the speaker by pinching it at the silver base near the connection and pulling.

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    • Repeat the previous step for the black wire.

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    • Using a Phillips #1 screwdriver, remove the two 16.5 mm screws in the small round speaker's top right and bottom left corners.

    • Gently use your hands to grip the speaker and remove it from the device.

    • Be careful of the wires attached to the back of the speaker when removing.

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    • Pinch the white wire gently at the silver base near the connection.

    • Carefully disconnect the wire from the speaker by pulling it.

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    • Repeat the previous steps for the black wire.

    • Both speakers should be properly detached.

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    • Using a spudger, pry the radiator off of the frame of the device.

    • Repeat on the other side if necessary.

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    • Use a Phillips #0 screwdriver to remove the single 10.6 mm screw.

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    • Squeeze the tab on the connector inside the speaker and pull it out to separate the power cable from the motherboard.

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    • Softly pinch the white connector to release and pull out the foam-covered cable with a blue tip from the motherboard.

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    • Carefully pull the bundled cable with the red-wrapped wires from the connector.

    • Ensure that the wires are pulled on evenly so that no wires are strained.

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    • Pull out the motherboard until a ribbon cable is revealed on the underside of the board.

    • Do not remove the motherboard completely; there is a connected cable that becomes visible once the motherboard is partially removed.

    • Disconnect the ribbon connector on the underside of the motherboard by pinching it with two fingers and pulling it out.

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    • Slide the motherboard out of the device to remove it.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Kat Whaley

Member since: 13/09/23

822 Reputation

One comment

Any suggestions on where to buy a replacement motherboard? I'm coming up blank trying to find one. Any help would be greatly appreciated.

Brendan Lawless -