Introduction

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    • Press and hold the pound key (#) and the power key at the same time.

    • A screen will pop up and say "All data will be lost, continue?"

    • If you do not have your contacts or any important information backed up, make sure you back it up somehow before continuing.

    • Another screen will pop up and say "Formatting flash, please wait"

    • The device will restart by itself when it is done resetting.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Marie Rolston

Member since: 02/09/14

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