HP Pavilion x360 14-dw Fan Replacement

Written By: Spencer Day

Comments: 0

Difficulty

Moderate

Steps

Time Required

25 - 35 minutes

Introduction

Use this guide to clean or replace the fan in your 14-inch HP Pavilion x360 laptop.

Note: This procedure was written using a model 14-dw1010wm HP Pavilion x360 14 Convertible Laptop PC, but is fully compatible with any 14-inch HP Pavilion x360 laptops with model numbers starting with 14-dw or 14m-dw.

Still under warranty? Contact HP to learn your warranty status, receive a repair under warranty if eligible, or for further warranty information.

This procedure requires removing the battery to disconnect it. Use care to avoid bending, twisting, or puncturing it—a charged lithium-ion battery can be very dangerous if accidentally punctured. If your battery looks puffy or swollen, take extra precautions.

Tools

Parts

HP Fan - L96492-001 - Genuine

Step 1

Fully shut down your laptop and unplug all cables.

Step 2

Flip your laptop over so the rubber feet are facing up.

Step 3

The ends of the rubber feet cover four back cover screws.
Use an opening pick to peel up an end of the front rubber foot until you can grip it with your fingers.
Make sure both the foot and its adhesive peel up together, as they need to be lifted up as one piece.
Peel up the end of the foot with your fingers just until the hidden screw underneath is exposed—you don't need to fully remove the foot.

Step 4

Peel up the other ends of the feet to expose the three remaining screws.
During reassembly:
Press down firmly on the ends of the feet to secure them into their recesses.
If the foot adhesive doesn't remain tacky enough to readhere, you can use double-sided tape such as Tesa Tape.

Step 5

Use a Phillips screwdriver to remove the five screws securing the back cover:
Four larger 6.7 mm-long black screws
One smaller 2.9 mm-long silver screw
Despite the standards, Phillips screwdrivers can vary in size and shape—two drivers labeled as the same size may fit differently in the same screw. Use the size that fits the most snug into the screw head to avoid stripping it.

Step 6

Tight plastic clips secure the back cover to the frame. You'll hear and feel the clips release as you work.
Insert the flat side of an opening pick into the seam between the top right corner of the back cover and the frame.
Pry up to release the clips securing the back cover.

Step 7

Insert the flat end of a spudger into the gap you just created.
Slide the spudger down to the bottom right corner to release the clips on the right edge.

Step 8

Insert the flat end of a spudger between the bottom right corner of the back cover and frame.
Slide the spudger to the bottom left corner to release the clips.

Step 9

Insert the flat end of a spudger between the bottom left corner of the back cover and frame.
Slide the spudger up to the top left corner to release the clips on the left edge.

Step 10

Insert the flat side of an opening pick into the seam between the top edge of the back cover and frame, just to the right of the left hinge.
Pry up to release the clips.

Step 11

Insert the flat end of a spudger into the gap you just created.
Slide the spudger towards the right hinge to release the remaining clips.

Step 12

Remove the back cover.
To reinstall the back cover, lay it on the frame and firmly press down around the perimeter to engage all the clips.

Step 13

Given the design of the battery connector, the only way to disconnect the battery is to physically remove it.
Try not to bend, crease, deform, poke, or puncture the battery with your tool—a damaged battery is a potential fire hazard.
Use a Phillips screwdriver to remove the four 4.6 mm-long screws securing the battery.

Step 14

Gently lift the upper edge of the battery to disconnect its socket from the motherboard.
Some models may have a strip of tape covering the battery connector. Use a pair of blunt tweezers or your fingers to peel it up and remove it before removing the battery.
Remove the battery.
During reassembly, slide the bottom battery tabs into their slots on the frame, use the alignment posts to position the battery, and press down on the socket to secure it.
Never reuse a deformed or damaged battery—it's a fire hazard. Replace it with a new battery.

Step 15

Use the pointed end of a spudger to push on each side of the fan cable connector, alternating sides to "walk" it out of its socket.

Step 16

Use a Phillips screwdriver to remove the three 4.6 mm-long screws securing the fan.

Step 17

Slide the fan towards the bottom of the laptop and out from under the heatsink.
Remove the fan.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before you install it.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler. Depending on your region, used HP devices and parts can be returned for reuse or recycling through the HP Planet Partners program.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Author

Spencer Day

Member since: 14/09/22

88286 Reputation

HP Pavilion x360 14-dw Fan Replacement

Introduction

Tools

Parts

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