Introduction
Use this guide to replace the speakers from your HP Envy laptop (model number X2-15-C001Dx).
The internal (on-board) speakers are pieces of hardware that produce the sounds for your laptop without the need for an auxiliary audio device. Failing or faulty speakers can produce distorted, static-like, intermittent sound, or no sound at all.
Before using this guide, be sure to check that your laptop’s audio drivers are up-to-date using the HP drivers link.
If the drivers are up-to-date and the speaker issue persists, replacement speakers can be ordered directly from HP using this HP parts link.
Before beginning, make sure to power off your computer completely and disconnect it from any external power source.
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Begin by placing the laptop face down on a flat, soft surface like a table or cloth to prevent scratches. Ensure the device is stable and secure before proceeding with any disassembly steps.
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Proceed by carefully lifting up the backstand. Gently detach it from the device, ensuring not to damage any connectors or components. Keep the backstand in a safe place for reassembly later.
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Remove the five screws from the bottom of the HP backplate with a Phillips #1 screwdriver. Turn each screw counterclockwise and store them safely for reassembly. Once all screws are removed, carefully lift the backplate off the device.
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Using a Phillips #1 screwdriver, remove the four screws securing the back stand hinges. Turn each screw counterclockwise and set them aside in a safe location for later reassembly. Once all screws are removed, carefully detach the hinges from the back stand.
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Carefully remove the hinges and back stand from the laptop by unscrewing the hinge screws using a Phillips screwdriver. Once all screws are removed, gently lift the hinges and back stand away from the laptop. Ensure you keep the screws organized for reassembly.
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Gently use a spudger to pry off the thin panel where the back stand was attached. Work carefully along the edges to avoid bending or damaging the panel.
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Carefully remove all screws securing the back panel using a Phillips #1 screwdriver. Turn each screw counterclockwise and store them safely for reassembly.
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Using a Phillips #1 screwdriver, carefully remove the two side screws. Turn each screw counterclockwise and set them aside in a safe place for later.
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Gently pry apart the base from the screen by sliding an opening tool around the entire perimeter. Take care to avoid applying too much force or causing damage.
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Carefully remove the back panel from the laptop by loosening all necessary screws and gently prying it open using a plastic tool or your fingers. Ensure no screws are left in place and avoid using excessive force to prevent damaging the panel or the internal components.
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Flip up the black retaining flap securing the speaker's ribbon cable.
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Slide the ribbon cable out of the connector.
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Unplug the black right speaker wire from its connection on the motherboard.
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Lift the right speaker out of the laptop to remove it.
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To reassemble your device, follow these instructions in reverse order.
