Introduction

Follow this guide to replace a cracked or damaged back cover on your HMD Skyline Business Edition smartphone.

The back cover includes the wireless charging coil. If your phone's wireless charging is intermittent or not charging at all, you may need to replace the back cover.

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    • Let your phone's battery drain below 25% before starting this repair. A charged lithium‑ion battery may catch fire if damaged.

    • Unplug all cables and completely power off your phone.

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    • A screw‑driven camshaft in the bottom left corner pushes the back cover away from the phone, creating a gap to begin separating the cover.

    • With the back cover facing up, use a T3 Torx screwdriver to turn the screw in the bottom edge counterclockwise until the back cover pops up.

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    • Before separating the back cover, note the following:

    • There's a seam just under the back cover panel. Don't insert your tool here.

    • Insert your tool completely under the back cover, so it's between the frame and the underside of the back cover.

    • Insert an opening pick under the bottom left corner of the back cover and slide it along the bottom edge to release the clips and separate the adhesive.

    • You should feel and hear the back cover clips release. If you don't, insert the pick deeper and try again.

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    • Continue sliding the pick under the perimeter of the back cover to fully separate the clips and adhesive.

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    • Lift and remove the back cover.

    • During reassembly:

    • Now is a good time to test your phone before sealing it up. Power it on and check that it works. Power it back down before you continue reassembly.

    • If you're installing a new back cover:

    • Make sure you remove all liners from the underside.

    • Use the flat end of a spudger to press the small cable above the wireless charging coil into place over its alignment posts.

    • Place the back cover onto the frame and firmly squeeze around the perimeter to reengage all the clips.

Conclusion

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Spencer Day

Member since: 14/09/22

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