Introduction

Follow this guide to remove or replace the SIM card tray in your HMD Pulse smartphone.

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    • Firmly press a SIM eject tool, bit, or straightened paper clip into the SIM card tray hole on the left edge of your phone until the tray ejects.

    • Remove the SIM card tray.

    • During reassembly, use the tray's markings to orient and reinsert it properly.

    There is a SIM eject tool inside the cap of the screwdriver that comes with the iFixit kit.

    James Huggett -

    I see descriptions of how to handle this or that (by the way, pushing in the tool, a matching pin or wire aso. wouldn't work, I had to bend some wire to form kind of a soft hook to fish the tray out - which worked very, very slowly, until ... the plastic part leaped out and off into somewhere: I can't find it anymore). But what about spare parts??

    So, I got a brandnew HMD Pulse, now WITHOUT card tray, thus with no chance at all to activate it.

    I contacted two support teams (hmd.com by chat, hmdglobal.ctdi.eu by contact form) and sent a message to store.ifixit.de. So far, I have been unable to find out even if a replacement SIM-card tray for this phone model is available at all. It's a mess that the loss of that little plastic thing, apart from its functional necessity worth just a few Cents, turns my new phone into a useless piece of hazardous, just recyclable waste, and my expense for it into a mere loss. If spare parts are that hard to get (or not even provided?), sustainability seems an illusion. Or a hoax??

    Felix -

    First problem luckily disappeared: I found the SIM card tray. Now I'm struggling with a different problem ,which has nothing to do with repair, only with Android. But my wish remains: to learn thet ALL losable parts are available as spare parts, and easy to discover. Yet, for here and now, bye.

    Felix -

Conclusion

Click here for more HMD Pulse guides.

Spencer Day

Member since: 14/09/22

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