Introduction

If the thumbstick caps on your CRKD NEO S CK24NS controller are unresponsive or not functioning properly, use this guide to replace them.

Over time, dirt or sediment can build up under the thumbstick caps, causing them to become unresponsive. Use a cotton swab lightly dipped in isopropyl alcohol to clean around the edges and gaps of the thumbstick caps. Let the alcohol evaporate naturally before testing the thumbstick caps again. If they still don’t function, follow this guide to disassemble your controller and replace the faulty thumbstick caps with new ones.

Ensure the controller is powered off and disconnected from any power source before beginning the repair.

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    • Turn the CRKD NEO S CK24NS upside down with the front-facing buttons facing downward.

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    • Use a 1.5 mm Hex screwdriver to remove the eight 1.5 mm Hex screws from the back of the controller.

    • Carefully lift off the back panel and set it aside.

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    • Remove the four 2.5 mm screws holding the motherboard in place using a Phillips #0 screwdriver.

    • Take out the white plastic pieces connected to the motherboard with tweezers.

    • Gently lift the motherboard and set it aside.

    • If the small red plastic piece next to the audio jack falls out, don’t worry. You can pop it back into place during reassembly.

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    • Flip the motherboard right-side up.

    • Gently pull off the thumbstick caps.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Kailey Sillitoe

Member since: 04/09/24

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