Troubleshooting

For repair help with your Microsoft Surface Book 2, check out the troubleshooting page: Microsoft Surface Book 2 13.5" Troubleshooting

Background

The Surface Book 2 is the second generation of the Surface Book which was released on November 16, 2017 as part of the Microsoft Surface line of personal computers. It is a 2-in-1 PC that can be used as a conventional laptop and even detach from the keyboard to become a tablet with a 13.5in display. This 2-in-1 features a full-body magnesium alloy construction, equipped with Windows 10 PRO as its operating system.

Identification

The Microsoft Surface book 2 is a hybrid/laptop that weighs 3.38 pounds and the product dimensions are 12.3 x 9.14 x 0.9 inches. It has a back and a front facing camera. It also includes a SD card reader, USB 3.0, USB-C, and a headphone jack. The Microsoft Surface book 2 can hold a battery life for 17 hours. The model number can be located on the bottom middle of the laptop.

Technical Specifications

  • CPU 7th Gen Intel Core i5-7300U with up to 3.50 GHz Max Turbo or 8th Gen Intel Core i7-8650U (quad-core) with up to 4.20 GHz Max Turbo
  • GPU 13.5”: Intel HD Graphics 620 integrated GPU (on Intel i5-7300U model) or NVIDIA GeForce GTX 1050 discrete GPU w/2GB GDDR5 graphics memory (on Intel i7-8650U models) or 15”: NVIDIA GeForce GTX 1060 discrete GPU w/6GB GDDR5 graphics memory
  • RAM 8GB or 16GB RAM 1866Mhz LPDDR3
  • Storage Solid state drive (SSD) options: 256GB, 512GB, or 1TB
  • Display Screen: 13.5” PixelSense Display Resolution: 3000 x 2000, (267 PPI) Touch: 10-point multi-touch G5 or Screen: 15” PixelSense DisplayResolution: 3240 x 2160, (260 PPI), Aspect ratio: 3:2 Touch: 10-point multi-touch G5
  • Ports 2 USB 3.0 Type A, USB Type-C, UHS-II SDXC card reader, 3.5mm headphone jack, 2 Surface Connect

Additional Information

Surface Book 2 Specs

Surface Book 2 Manual

Surface Book 2 Review